Blue Wave brings ship locations, itineraries, port conditions, weather risk, guest experience signals, sanitation inspection awareness and operational alerts into one fleet-wide dashboard — a single operating picture for every ship, every port call and every risk that could affect the cruise experience.
Light-touch deployment, designed around your existing operating rhythms.
Before the first call of the day, someone is checking ship reports, spreadsheets, a weather service, the CDC inspection search, the Medallia dashboard, port updates and whatever news reached the inbox overnight. The information arrives scattered, late, and without context — and comparing one ship’s situation with another’s is harder than it should be.
Blue Wave assembles that picture continuously, fleet-wide, so leadership starts the day with a clear view instead of a checklist of sources.
A live operational overview across every ship — built for the people responsible for more than one.
Current location, port call, arrival and departure times, and operational status for every ship, side by side.
Live ship positions on the map, with the forward itinerary for every vessel — today’s call and the fortnight ahead.
Weather, disruption and compliance signals surfaced against the ships and dates they affect — so attention lands where it’s needed.
Structure the fleet as your organisation runs it, and give each person the ships and views they’re responsible for.
See the fleet view with your own deployment — book a demo.
Each vessel carries a dedicated page that reads the way an operator thinks: where she is, what’s ahead, and the conditions around every upcoming call.
Conditions, disruptions and local context for every scheduled call — surfaced before the ship arrives, not after.
14-day forecasts for every port on the itinerary, watched continuously for conditions that threaten the call.
Wind and sea-state risks flagged against specific arrivals and tender operations, days ahead — with the ship, port and window named.
Round-the-clock scanning for strikes, unrest, closures, curfews and severe weather at upcoming ports — filtered so only operationally relevant stories reach the team.
What’s closed, what’s being celebrated, and whether it’s guest-facing or solemn — for every port, before the ship gets there.
Guest experience signals belong next to operational context. Blue Wave brings Medallia NPS and category scores into the fleet and ship views, and adds social listening — reviews and public comments about each ship — so patterns surface while there’s still time to act on the current cruise.
CDC Vessel Sanitation Program results, tracked automatically across the fleet — the latest score for every ship, the full historical record, and an inspection-year view showing where each vessel stands against the two-per-year cycle.
Looking forward, upcoming US port calls are mapped as possible USPH inspection windows, so hotel teams prepare with foresight rather than react to an unannounced boarding. Context is built in: a quiet year is usually a deployment fact, and the platform says so.
Awareness and preparation — the operational judgement stays with your team.
Every screen carries an assistant that answers questions from the live operational picture — positions, itineraries, inspections, weather, holidays and port news. Practical support for the questions teams ask each other all day.
It is deliberately grounded: answers come from platform data, and when the data doesn’t hold the answer, it says so. It supports operational judgement — it doesn’t replace it.
The enterprise edition extends Blue Wave from visibility into planning: helping Hotel Directors and operations teams shape each cruise — entertainment programmes, onboard activity and hotel-operations workflows — against the same live context of ports, weather, holidays and guest signals. Designed with the operators who will use it.
The same live picture, summarised for the people who steer the fleet.
Fleet-wide snapshots of position, performance and risk — the picture leadership asks for before the morning call, generated from live data rather than assembled by hand.
Scheduled morning briefings and threshold-based notifications put the operating picture in the right inboxes before the day starts — quiet by default, specific when it matters.
A working walkthrough of the live platform, shaped around how your operation runs. Exploratory and confidential.